Lobby Appointments Available

JSC FCU solution centers with drive-thru banking will be open during regular business hours and will continue to offer expanded drive-thru services.

Lobby appointments are available Monday - Friday 9:00 am - 5:00 pm, and at select locations on Saturday from 9:00 am – 1:00 pm. You can make an appointment by calling 281.488.7070 or online. Face coverings are required to enter our lobbies.

Digital Banking & ATMs

As a JSC FCU member, you can bank and manage your financial needs digitally from anywhere, 24/7 online or through the JSC FCU mobile app.

If you haven’t already, enroll in JSC Federal Credit Union eBanking and download the JSC Federal Credit Union mobile app via the App Store (iOS devices) or Google Play (Android devices).

Members also have access to thousands of ATMs nationwide, free of surcharge. Find an affiliated ATM here.

Contact Center

Our contact center is ready to assist you over the phone: 281.488.7070. Due to higher-than-normal call volumes, wait times may vary. However, your call is important to us, and we value the opportunity to connect with you.

Digital Banking & ATMs

As a JSC FCU member, you can bank and manage your financial needs digitally from anywhere, 24/7 online or through the JSC FCU mobile app. Members also have access to thousands of ATMs nationwide, free of surcharge. Find an affiliated ATM here.

Services by Channel

Face Coverings Are Required

We will be wearing masks and ask that you do the same. Upon entering a lobby, you will be greeted by a JSC FCU team member who will ask that you temporarily remove your mask and verify your identity with a government-issued ID.

Social Distancing & Limited Occupancy

For your convenience and safety, social distancing markers and protective shields will help you maintain proper distance in our lobby and teller lines and keep you safe. Additionally, the number of members in our lobby will be limited to allow for safe distancing.

Enhanced Cleaning & Sanitation Procedures

Frequently touched surfaces and objects, such as counters, teller stations, JSC FCU ATM keypads, and drive-thru stations will be sanitized daily, for your protection.

Our team members continue to follow established guidelines for illness-prevention, such as frequent and thorough handwashing, and refraining from coming to work if they are feeling ill.

We Remain Vigilant

We remain vigilant and committed to doing our part to slow the spread of COVID-19. Organization-wide, we continue to maintain enhanced cleaning and sanitation procedures at JSC FCU office buildings and solution centers

Prioritize Your Health

Now more than ever, we must work together to safeguard one another’s health and wellbeing. If you are showing symptoms of COVID-19 or have been exposed to the virus, please utilize our digital banking platform online or contact center

Beware that fraudsters are using the COVID-19 pandemic to take advantage of individuals through some of the following ways:

• Spoofing or falsifying their phone number to display as a reputable company
• Sending fake texts, emails, or calls about your relief check
• Asking for COVID-19-related donations to fake organizations
• Infecting your mobile or desktop devices with a virus if these types of messages are opened or clicked

Remember, if we reach out to you, we won't ask for confidential or sensitive information such as your password, personal identification number (PIN), or social security number (SSN).

If you experience any of the above or believe you have become a victim of fraud or identity theft, the following sites have information that can help.

• JSC FCU Fraud Prevention
• IRS Criminal Investigation