An update for our members
regarding Coronavirus (COVID-19)

An update for our members regarding Coronavirus (COVID-19)

To our valued JSC Federal Credit Union members –

Consistent with White House recommendations of limiting gatherings of 10 or more and the CDC’s latest guidance on social distancing, we have decided to close all JSC Federal Credit Union lobbies to the general public effective Tuesday, March 17, 2020, through Thursday, Aprill, 30 2020.

At this time, locations that have drive-thru banking will be operational via drive-thru stations only with expanded services.

  • Monday - Friday: 8am - 6pm
  • Saturday: 9am -1pm

As a trusted partner and one of the largest credit unions in the greater Houston area, we are acting out of an abundance of caution for the communities we serve and the safety and wellbeing of our members and team members. As of today, there have been no cases of exposure to the novel coronavirus (COVID-19) reported in connection with JSC FCU. By taking necessary precautions, together, we can slow the spread of COVID-19.

JSC FCU is Here to Help

  • As always, members can bank and manage their financial needs digitally from anywhere, 24/7.
  • We’re only a phone call away – 281.488.7070. Our team members are ready to assist you.
  • Until our lobbies are open, we’re expanding our services in the drive-thru to accommodate your needs.

If you Haven’t Already…

Expanded Drive-Thru Services & More

Service

Available via
Drive-Thru

Available via eBanking

Available via Contact Center

Deposits

Yes

Yes

No

Withdrawals

Yes

No

No

Cashier’s Checks

Yes

No

No

Money Orders

Yes

No

No

Cash Advances

Yes

No

No

Make Payments

Yes

Yes

Yes

Instant Issue Debit Card

Yes

No

Yes

Transfer Funds

JSC FCU Accounts Only

Any Account

Any Account

Mobile Wallet Set Up

No

No

Yes

Ebanking Set-Up & Password Reset

Yes

Yes

Yes

Questions about your Account

Yes

Yes

Yes

View and Update Personal Details

Yes

Yes

Update Personal Details

Access your Accounts

Yes

Yes

Yes

Purchase Postage

Yes

No

No

Safe Deposit Box Access

By appointment

No

No

 

A Few Reminders

If you become affected, reach out to us to discuss how we might be able to help. We are committed to helping members experiencing hardships, including those impacted by COVID-19. 

If we reach out to you, we won't ask for confidential information such as your password, personal identification number (PIN), or social security number. Beware of fraudsters trying to impersonate JSC FCU or other companies, charities, or government agencies. You can learn more about fraud prevention here.

For the most up-to-date information on COVID-19, visit the Centers for Disease Control resource center: cdc.gov.

Thank You

We value the opportunity to serve you. Amidst an evolving health pandemic, we remain as dedicated as ever to ensuring a dependable member experience that safeguards you and your family’s health and safety. Thank you for your understanding and continued trust in JSC FCU. We’re proud to be your steadfast partner now and in the future.

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