Relief Assistance Available

Relief Assistance Available

We care about your financial wellbeing and are committed to helping members experiencing financial hardship as a result of COVID-19. JSC FCU is offering members several financial relief programs to assist them through this time of need.

Mortgage Relief Program

Members that have a first mortgage loan and/or second lien products (e.g. home equity) can defer up to three payments, modifying and extending their term of the loan.

To request to defer a payment, please email with the following information:
• Member’s full name
• Member’s contact information: phone number and/or email

Consumer Lending Relief Programs

Members that have consumer loans can defer up to three payments on each loan (e.g. auto, personal loans, other collateral, Visa credit card, etc.).

To request to defer a payment, please complete the consumer loan relief defer-a-payment form.

Relief Loan
JSC FCU is offering members impacted by COVID-19 a relief loan with the following terms:
• Amount: Up to $5,000
• Term: 24 months
• Rate: 6.5% APR*
• Qualification criteria will apply

To apply for the JSC FCU relief loan, please submit an application online.

Other Ways We’re Helping

Pay-by-Phone Fee Waived
In response to COVID-19, JSC FCU is waiving the $5 fee for all loan payments made by phone.

Government Assistance

Get emergency financial help from the government if you have been the victim of a disaster. This can include disaster unemployment assistance, special home loans for disaster victims, and disaster tax relief.

Financial Assistance After a Disaster
Individual Disaster Assistance
Coronavirus Tax Relief and Economic Impact Payments
Texas Small Business Relief Assistance
Tax Relief in Disaster Situations
US Small Business Administration Disaster Assistance 

CARES Economic Relief Payment

The CARES Act introduces a stimulus for eligible taxpayers. CARES Act payments may be up to $1,200 for individuals or up to $2,400 for married couples. Parents may also receive $500 for each qualifying child.

If you qualify, your CARES Act payment will be deposited in one of two ways: directly deposited into the bank account used for tax filing purposes or a check will be mailed to the physical address on file with the IRS. Payments are being distributed by the IRS in waves. Payment distribution will likely occur over the next several months. Those who qualify will not need to take any action to receive payment.

For qualification information, to find out how much you will receive, or the status of your payment, please visit the IRS Economic Impact Payment Information Center.

How JSC Federal Credit Union Can Help

As a JSC FCU member, you have easy, secure access to your money anytime, anywhere using JSC FCU digital banking online or mobile app. Among other things, you can effortlessly check your account balances and deposits 24/7.

If your relief payment is less than $5,000 and you receive a mailed check, stay safe and save time by using our Express Deposit tool to deposit your payment directly into your JSC FCU account.

Haven’t enrolled in JSC FCU digital banking? Take a look at our new user enrollment information for easy-to-follow instructions.

Smart Ways to Spend Your Relief Payment

We believe life should be lived uninterrupted. That’s why we’re recommending several ways you can put your relief payment to work. From helping you keep life’s plan on track to removing the fear of dreaming your biggest dreams, we are alongside you every step of the way.

    • Fund an emergency savings account
      Consider depositing funds in a JSC FCU Money Market Account, which earns greater interest than a regular checking or saving account. Open a JSC FCU Money Market with just $1,000 and begin earning more interest.
    • Strategize before spending
      Formulate a spending plan first. Consider your individualized needs such as food, housing, and critical bills. Use your relief payment for those items first. With the JSC FCU mobile app bill pay feature, you can pay most bills quickly and easily.
    • Reduce your debt
      Paying down debt will reduce the total amount you will pay over time, and your relief payment can help you achieve financial freedom sooner. Our mobile app internal transfer feature allows you to easily pay down your JSC FCU loans.

Protect Yourself

Beware that fraudsters are using the COVID-19 pandemic to take advantage of individuals through some of the following ways:

  • “Spoofing” or falsifying their phone number to display as a reputable company
  • Sending fake texts, emails, or calls about your relief check
  • Asking for COVID-19-related donations to fake organizations
  • Infecting your mobile or desktop devices with a virus if these types of messages are opened or clicked

Remember, if we reach out to you, we won't ask for confidential or sensitive information such as your password, personal identification number (PIN), or social security number (SSN).
If you experience any of the above or believe you have become a victim of fraud or identity theft, the following sites have information that can help.

Continue to stay safe and be sure to reach out when we can help.




*This offer is subject to membership eligibility. Eligibility depends on where you live, work, worship or attend school in the Houston Bay Area. You may join JSC FCU if you are an employee or member of one of the 2,000+ companies, organizations, churches, homeowners associations, or areas of community service in our field of membership. You may also be eligible to join if you are the immediate family member or live in the same household as a current JSC FCU member. APR=Annual Percentage Rate. A fixed-rate loan for up to $5,000 based on 6.50% APR paid over 24 months; 24 monthly payments of $222.73. This offer is valid for new money only; cannot be used to refinance existing loans with JSC FCU. This offer is for current members and new members. Rates, terms, and offer are subject to change without notice. JSC FCU has the right to cancel or change this promotion at any time. Offer Valid 3/25/2020-5/30/2020.
Third Party Link Disclaimer - JSC Federal Credit Union (JSC FCU) does not endorse or guarantee 3rd party links. The products and services offered on 3rd party sites are not products of JSC FCU. JSC FCU cannot attest to the accuracy of information provided by the linked sites. Linking to a web site does not constitute endorsement by JSC FCU, or any of its employees, of the sponsors of the site or the products presented on the site. Other websites which you may link to from the Credit Union's site are not bound by the JSC FCU Website Privacy Policy.


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