Total Loss Claim

Total Loss Claim

Total Loss Claim

If your vehicle was deemed a total loss due to the recent severe weather, please notify your insurance company with the contact information listed below. Due to the high volume of claims we are requesting all insurance companies to contact us by email or fax to obtain the Payoff Information and Letter for Guarantee of Title.

Email: totallossdepartment@jscfcu.org

or

Fax: 281.488.0549

Please Note: If you know your vehicle is deemed a total loss and you purchased Extended Warranty from the dealership, please contact the dealership to start the refund process. They will need the date of loss and current mileage on the vehicle.  

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