Visa Debit & Credit Card Fraud
Instructions:
- Step 1: Close your card immediately to prevent any future transactions to be processed by calling 281.488.7070 or visit a branch. To place an immediate freeze on your Visa Debit or Credit Card please call 1.866.692.9364.
- Step 2: It is strongly recommended that you notify the police and obtain a case number for claims greater than $500. The case number will need to be provided to the Credit Union.
- Step 3: A Visa Debit & Credit Card Fraud form will need to be filled out. Please return the completed form to any JSC FCU branch location. You may also fax the completed form to 281.488.5116 to start the claim; however, JSC FCU must receive the original documents to complete the process.
- Step 4: To request a new card, complete a new Visa Debit Card order form.
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- Cards available for pick up at the following branches
- Print Application
- Return to any branch locations
- Mail:
JSC Federal Credit Union
Attn: Accounting Department
PO Box 58346, Houston, TX 77258.*Please note that all ATM cards must be picked up in person, as the Credit Union will not send ATM cards through the mail.
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