• Overview
  • Account Maintenance Forms
  • Brochures/Printable Applications
  • Disclosures
  • Switch Kit
 

Overview

Brochures, Applications, Forms & Disclosures

Communicating clearly with our members is a key value at JSC Federal Credit Union. You will find select brochures, applications, forms, disclosures and other documents to view, print and sign located under the tabs listed above.

 

eDocuments

Document signatureFor certain applications and forms, you can now use our online DocuSign eSignature service. It's simple, quick and most importantly safe and secure. With this service, you can complete a JSC FCU application or form, then electronically sign the form using a secure and intuitive online process.

 

 

FAQs

What is DocuSign?

With DocuSign you can sign your documents (applications, loan forms and more) electronically and easily. When your form or application is complete it is electronically sent to the Credit Union, saving you time, money and gas. Whether you’re at your home or office, or even on-the-go DocuSign works every time. It’s safe, it’s secure, and it’s legally binding.

  • Please be aware that this process may verify your identity by asking a series of random "out-of-wallet" questions, which may be created from public record and credit databases.
 
How do I know if I can eSign a document?

If you see the word 'eDocument' listed after a title, that means the application or form is designated to use this DocuSign process.

  • Please note that a valid email address and internet access is required to complete any of the eDocuments.

JSC FCU Account Forms

Is DocuSign Safe/Secure?

Yes. Protecting your finances is our top priority. When a form or document contains highly sensitive information, we don’t take risks. DocuSign offers a comprehensive approach to security to ensure the confidentiality, integrity, availability, authenticity and enforceability of your forms and documents.

How do I know my eDocument was received/submitted?

Once you have completed and submitted your eDocument, you will receive conformation by email that your request was received by the Credit Union.

  • For all eDocuments, please allow at least two business days for the Credit Union to process your request.

 

Should you have any questions or would like more information about any of our documents or the DocuSign process, please call us at 281.488.7070 or 800.940.0708 or visit a local branch.

 

Account Forms

ACH Direct Payment - eDocument

The ACH (Automated Clearing House) Direct Payment Authorization Form is used to transfer funds from another financial institution to a JSC FCU savings or checking account or to make a loan payment.

Address ChangeeDocument

This form is used to update your mailing and your physical address associated with your account.

ATM Cardholder DisputeeDocument

This form may be used to dispute a withdrawal from a JSC FCU owned ATM if there is a dispensing error.

Bill Pay Stop Payment RequesteDocument

This form is used to prevent a transaction from clearing your account. Stop Payments for Bill Pay can only be placed on checks, not ACH transaction. 

Transaction SlipView / Print

This form is used to make a Deposit, Withdrawal, or Transfer.

Relay Call AuthorizationeDocument

This form is used to authorize a member's account information to be relayed through a Telecommunications Relay Service including operators and text telephone.

Scheduled TransfereDocument

This form may be used if you would like to set up or change a recurring transfer from your JSC FCU account to another JSC FCU account.

Defer-a-Payment Request - eDocument

This form is used to defer your next loan payment. You may submit a request after you have made 6 consecutive monthly payments and it has been 6 months since the last approved Defer-a-Payment

Stop Payment RequesteDocument

This form is used to prevent a transaction from clearing your account. Stop Payments can be placed on checks, ACH transaction and Bill Pay transactions.

Written Statement of Unauthorized ACH DebiteDocument

This form is to be completed in the event a debit is posted to your account as an ACH transaction that you do not recognize, did not authorize, or authorized differently than it was posted and would like the item returned to the sender. There is a 60 calendar day time frame to report this discrepancy in most cases. Please reach out to our Contact Center if you have questions. Please complete the form in its entirety to process the submission.

Written Statement of Unauthorized ACH CrediteDocument

This form is to be completed in the event a credit is posted to your account as an ACH transaction and you do not authorize or recognize the credit and would like it returned to the sender. There is a 60 calendar day time frame to report this discrepancy. Please complete the form in its entirety to process the submission.

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Visa Debit Card Forms

VISA Debit Card and ATM Card Application  eDocument

This form is used to order a Debit Card or ATM Card.

VISA Debit Card Fraud Form -  eDocument

This form is used to dispute fraudulent Visa Debit and Credit Card transaction. 

VISA Debit Merchant Dispute FormeDocument

This form is used to dispute or correct a Debit or ATM Card transaction from a known person or merchant.

VISA Credit Card & Debit Card Travel Notification Form -eDocument

This form is used to notify us you will be traveling abroad or in are an area you do not normally use your debit/credit card.

ATM Cardholder Dispute FormeDocument

This form may be used to dispute a withdrawal from a JSC FCU owned ATM if there is a dispensing error

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Visa Credit Card Forms

VISA Platinum/Platinum Reward Credit Card ApplicationApply Online

Complete this application to apply for the VISA Platinum Credit Card and enjoy no annual fees, not balance transfer fees and much more. 

VISA Credit Card Fraud FormeDocument

This form is used to dispute fraudulent Visa Debit and Credit Card transaction.

VISA Credit Card & Check (Debit) Card Travel Notification FormeDocument

This form is used to notify us you will be traveling abroad or in are an area you do not normally use your debit/credit card.

VISA Credit Card: Request to Remove Authorized User - eDocument

This form is used to remove an authorized user from your Visa Credit Card.

VISA Credit Card: Request for an Additional Credit CardeDocument

This form is used to add an Authorized Signer to your Visa Credit Card.

VISA Credit Card: Balance Transfer Request Form - eDocument

This form is used to transfer balances from other credit cards into our low rate Visa Platinum Credit Card.

VISA Platinum/Platinum Rewards Credit Card AgreementView 

Access the Complete Consumer Credit Card Agreement.

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Brochures

 Checking Accounts BrochureView / Print

We offer a variety of checking accounts and services for a lifetime of financial management.

 

Printable Applications

 

New Account Application - View / Print | Apply Online

JSC FCU always welcomes new members! If you are not sure about the requirements for joining, it is much easier than you think, visit our membership page to learn more!

Business VISA Credit Card Application - Apply Online

The JSC FCU Business Visa Platinum Credit Card is an essential tool to help meet your business spending needs. With no annual fee, you'll have a convenient way to pay for everyday business expenses.

VISA Debit Card and ATM Card Application - View / Print | Apply Online

Order a Visa check card or ATM card.

VISA Platinum/Platinum Reward Credit Card Application - View / PrintApply Online

Complete this application to apply for the VISA Platinum Credit Card and enjoy no annual fees, not balance transfer fees and much more. 

 Disclosures

 

Switch Kit

Changing financial institutions can be a challenge.  These forms will help you collect the information you will need to make the transition to JSC FCU easier.

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